Cyber fraud incident update

Friday 11 April 2025

As part of AustralianSuper’s commitment to providing up-to-date information about the cyber fraud event, Chief Executive Paul Schroder is contacting members with the latest information.

Our investigation into this criminal act found a total of 10 members had a combined $750,000 transferred out of their accounts, which were fully reimbursed this week.

These members have been offered expert and independent support through IDCARE, which provides tailored advice and assistance in cyber incidents. Chief Member Officer Rose Kerlin spoke directly to a number of these members earlier this week.

AustralianSuper’s systems remained secure in this incident, but we acknowledge the distress it has caused and thank members for their ongoing patience as we continue to work directly with those affected.

We have invested more than $165 million this financial year to enhance our systems, building on the strong, layered controls and advanced multi-factor authentication that sit behind the platforms that members see and interact with daily. We will invest a further $190 million in the coming year, including to expand the use of multi-factor authentication for further interactions over the coming weeks.

We are also continuing to work with law enforcement and relevant authorities, and are working closely with other affected funds.

See also Member update from the Chief Executive

For media enquiries, please contact

Angus Livingston
M: +61 438 012 162 
E:  media@australiansuper.com