Adviser forms

Most of the time, no. The only time we require original documentation is when you’re submitting a guardianship order, Power of Attorney or other certified documents.

If you need to provide certified documents, the certification must:

• be easy to read
• include the adviser’s full name and occupation, e.g. financial adviser
• include the adviser’s ASIC Authorised Representative or AFSL number
• be signed by the adviser
• show the date of certification, which must be within the last 6 months.

Yes. We accept digital signatures on most of our forms.

There are a few exceptions:

• binding death nominations
• guardianship documents
• power of attorney, and
• certified documents.

Help us process POA documents efficiently by ensuring they are:

• in writing
• made by a person aged 18 years or over, who can understand the nature of a POA
• scanned certified copies
• certified on the first and last pages and initialled on all other pages, at a minimum. If all POA pages are certified, we will accept this.

You should include:

• the original certified identification you used for the nominated POA. Acceptable forms of photo ID are driver’s licence or passport
• at least three client identification points, for security reasons. Examples include client’s full name, date of birth, member number, address.

Alternatively, a cover letter accompanying the POA document is acceptable. This letter must be dated and signed by the nominated attorney, adviser with third-party authority, or the client. It should contain three points of member identification.