Before you change your cover you should read our Insurance in your super guide. It contains terms and conditions about insurance, including costs, your eligibility for cover, how much you can apply for, when cover starts and stops and limitations or exclusions.
Cancel your cover
To cancel all or part of your cover log into your account or complete a Cancel your insurance form.
Before you do, there are a few important things you should think about.
If you cancel your cover:
- you or your beneficiaries won’t be able to make an insurance claim if something happens after the cancellation
- you might not be able to get cover later. That's because you'll need to reapply and provide detailed health information for the insurer to consider.
You should consider getting financial advice to help work out if cancellation is right for you.
If you do cancel your cover, the cost of it will stop being deducted from your super account.
Change your cover
Our cover designs allow you to increase, reduce or change your cover to suit your needs.
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Cover designs
- If you have fixed TPD cover, when you turn 61, the cover amount will be reduced each year until you turn 65 when it reaches zero.
- If you’re under 25 and apply for age-based + extra (fixed) cover, the age-based cover won’t start until you turn 25 for that cover type.
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How can I change my cover?
Log into your account or use the Change your insurance form to:
- start your cover
- apply for new cover
- increase your cover (maximum limits apply)
- decrease your cover
- change your cover type
- change your Income Protection waiting period or benefit payment period
- change your work rating.
You can also cancel all or part of your cover.
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Want more cover? (with only a few health questions)
- Already have insurance with us or another fund? If you do, you may be eligible to transfer it. Complete our Insurance transfer form.
- Have you recently married, divorced, had a child (or adopted), purchased or built your home? Apply for more cover using our Life event form.
- Get more Income Protection as your salary increases. Complete our Increase your Income Protection after a salary increase form
What happens when you apply for or increase your insurance?
In some cases, when you change your cover you’ll need to provide detailed health information for the insurer to consider. You'll need to do this when you:
- apply for new cover
- increase your cover
- change your Income Protection
benefit payment period to:
- up to five years or up to age 65, or
- up to two years (if you’re aged 63 or 64).
Click on the plus signs below to learn about the application process.
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Review
The insurer will review your application. They’ll consider the amount of cover you’re applying for and look at your responses on the form(s). They may need more information - we’ll let you know if they do. -
Decision
The insurer will aim to make a decision within five business days from the date all required information is received. Once the insurer makes a decision we’ll let you know in writing. -
Possible outcomes
POSSIBLE OUTCOMES Approved Your application has been approved Approved with conditions - Approved for some cover but not all
- Approved with an exclusion*
- Approved with a premium loading†
Declined The amount of cover you’ve asked for hasn't been approved. We’ll let you know the reasons why.
*An exclusion means an event or circumstances leading to a claim which aren’t 'covered' by the Insurer. For example, if you have a right knee exclusion on your cover, you can't claim for any illness or injury related to your right knee because it's not 'covered' by the Insurer.
† A loading is an extra cost applied to your cover due to your medical history. Under our insurance policy, we don't charge the loading, so you won't pay any extra. But, we'll still record it and let you know what it is. If you apply for cover with another fund or insurer, you'll need to tell them about the loading.